Your personal information matters to us. In 999xo's Privacy Policy, we clearly explain what data we collect, why we collect it, and how we keep it secure.
Our commitment: 999xo never sells your personal data to third parties. Protecting your privacy is both our ethical responsibility and our business commitment.
999xo is an internationally licensed online gaming and Sports Betting platform serving Bangladesh and multiple other countries. This privacy policy applies to the 999xo website (https://999xo.ws) and all associated mobile apps and services.
In this policy, "we", "999xo", and "our" refer to the 999xo gaming platform and its operating entity. "You", "user", and "member" refer to any individual who uses our platform.
By using our services, you consent to the data processing practices described in this privacy policy. If you disagree with any part of this policy, please discontinue use of our services.
999xo collects only the information necessary to provide our services. Here's a full breakdown:
| Data Type | Example | When it is collected |
|---|---|---|
| Identity Information | Name, date of birth, NID number | Registration & KYC Verification |
| Contact Information | Mobile number and email address | At Account Registration |
| Financial information | BKash/Nagad number, bank details | Deposits & Withdrawals |
| Identity verification documents | NID/passport photo, selfie | During the KYC process |
| Communication records | Live chat and email conversations | When contacting support |
999xo never collects data without a reason. There is a specific purpose behind every piece of information we gather:
We never sell or transfer your data to third parties for marketing purposes. Promotional messages are only sent with your explicit consent.
999xo uses the collected data for the following purposes:
Our primary purpose is to keep your account active, maintain gaming and betting services, and process financial transactions — all of which rely on your registration details and transaction data.
999xo's security system analyzes your IP address, device information, and transaction patterns to detect suspicious activity, protecting your account from unauthorized access.
Based on your gaming preferences and betting history, we show you relevant game suggestions and bonus offers. This personalization is limited entirely to your own account.
We are legally required to retain and provide certain information as requested by licensing authorities and regulatory bodies. Disclosure in such cases is outside our control.
999xo's clear policy is to share your information with as few people as possible. Your data may be shared in limited circumstances only:
BKash, Nagad, Rocket, and other payment gateways receive the necessary information to process deposits and withdrawals. These third parties operate under their own privacy policies and may only use your data to complete transactions.
We use licensed third-party KYC services for identity verification. Your documents are shared solely for verification purposes and are not retained by them once the process is complete.
We may be required to disclose data in response to court orders, government investigations, or lawful requests from regulatory authorities. In such cases, we share only the specific information requested.
Certain technology partners providing server hosting, analytics, and cybersecurity services may have limited access to data. All such partners operate under strict non-disclosure agreements (NDAs).
999xo never sells or transfers your data to advertisers, data brokers, or marketing companies.
The 999xo website uses cookies and similar technologies. Cookies are small text files stored in your browser.
You can disable cookies through your browser settings. Keep in mind that turning off essential cookies may affect the functionality of many features on the site. You can also manage your cookie preferences through the cookie banner on our site.
999xo does not retain data longer than necessary. Retention periods depend on the type of data and the purpose for which it was collected:
| Data Type | Retention period | Reason |
|---|---|---|
| Account Information | 5 years after account closure | Legal Obligation |
| Transaction Records | 7 Years | In compliance with AML regulations |
| KYC documents | 5 years after account closure | Regulatory Requirements |
| Communication records | 2 years | For dispute resolution |
| Session Logs | 90 days | Security monitoring |
| Marketing preferences | Until consent is withdrawn | At the user's discretion |
Once the retention period ends, data is securely deleted or anonymized.
Every registered member of 999xo has the following rights over their own data:
To exercise any of the rights above, email us at support@999xo.ws with "Data Rights Request" in the subject line.
999xo uses industry-leading security technology to protect your data:
If a data breach or suspicious activity is detected, we notify the affected users and the relevant regulatory authorities within 72 hours.
999xo strictly prohibits its services to anyone under 18. We never knowingly collect or process personal information from minors.
Age verification is mandatory at registration and is reconfirmed during the KYC process. If we discover that a minor has created an account, that account will be immediately closed and all associated data permanently deleted.
If you believe a minor is using our platform, please contact us immediately at support@999xo.ws.
999xo may update this Privacy Policy as required by changes in technology, law, or business needs. When changes occur:
Continued use of our services after any changes are made will be taken as your acceptance of the updated policy. We recommend checking this page regularly.
For any privacy-related questions, complaints, or requests, please get in touch with us:
Our Data Protection Officer (DPO) is ready to assist with any privacy-related concerns. Emails with the subject line "Privacy Request" will receive priority responses.
Our Bengali-speaking support team is always on hand to answer any privacy-related questions. Average response time is just 3 minutes.
Your data is completely secure at 999xo. Register today and become part of Bangladesh's most trusted gaming platform.